You can use Problem Steps Recorder to automatically capture the steps you take on a computer, including a text description of where you clicked and a picture of the screen during each click (called a screen shot). Once you capture these steps, you can save them to a file that can be used by a support professional or someone else helping you with a computer problem.
To record and save steps on your computer
1.Click Start, type PSR and press [Enter]
2.Click Start Record. On your computer, go through the steps on your computer to reproduce the problem. You can pause the recording at any time, and then resume it later.
3.Click Stop Record.
4.In the Save as dialog box, type a name for the file, and then click Save (the file is saved with the .zip file name extension).